Intellectual Capital Performance Indicators for Complex Project Management

Proceedings of International Conference on Advanced Design Research and Education (ICADRE14)

Year: 2014
Editor: Edwin Koh, Victor Shim, Tan Woei Wan, Ian Gibson, Andi S. Putra
Author: Štorga, Mario; Škec, Stanko
Institution: University of Zagreb, Croatia
Section: Design Methods
Page(s): 089-093
DOI number: 10.3850/978-981-09-1348-9_033
ISBN: 978-981-09-1348-9

Abstract

Technical aspect of the complex project management is widely recognised and it is common practice to deal with complex project performance measures that can be recognized and described analytically based on the tangible outputs. The paper presents the research results on creation and analysis of the the key performance indicators relevant for the four non-tangible domains: competences and knowledge development; communication and information exchange; innovativeness and ideation capability; and motivation and satisfaction, with the goal to direct R&D organisations toward the measures that should be applied in order to monitor performance of the intellectual capital evolution across the hierarchical levels.

Keywords: Design Methods